Privacy Policy

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Privacy Policy
Last updated: January 1, 2021.

The mastersupply, Inc. ("us", "we", or "our") operates the https://www.mastersupply.co.uk/ website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal and other data when you use our Service and the choices you have associated with that data. This Privacy Policy applies to the information that The mastersupply, Inc. and its affiliates collect through the Service and other websites, online features, applications, products and services owned or controlled by such companies and affiliates or that post a link to this Privacy Policy (collectively, the “Sites”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from the Conditions of Use page.

Definitions

Service:
Service is the website operated by the mastersupply, Inc. that can be found at: “https://www.mastersupply.co.uk
Personal Data:
Personal Data means data about a living individual who can be identified from this data (or from those and other information either in our possession or likely to come into our possession).
Usage Data:
Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies:
Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/ Postal code, City
Organization name and/or job title
Cookies and Usage Data

Usage Data
We may also collect information on how the Service is accessed and used and your online activity ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, The mastersupply, Inc. e-mails you open and/or forward, the purchases and transactions you make through the Service and other diagnostic data. We may associate Data Usage with you as a specific and identifiable person. When we do so, we treat the combined information as personal information.

Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

We may combine certain automatically collected information with other information we obtain about you, which may include data we obtain from third parties. Information about your use of the Sites and other websites may be collected across time, devices, and websites for various purposes, including to associate different devices you use and to deliver relevant and/or retargeted content. If you choose not to provide the personal information we reasonably require, it may hinder our ability to provide the information or services you have requested.

Use of Data

The mastersupply, Inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or combine all of the information we collect about you so that we can enhance and improve the Service and our products and services
  • To monitor the usage of our Service
  • To administer and develop our business relationship with you and the company you represent
  • To detect, prevent and address technical issues
  • To send personal data to third-party service providers for payments, fraud prevention and shipping
  • To contact you about our own and third-parties’ goods and services that may be of interest to you
  • To enable us to display advertisements to our advertisers’ target audiences (even though we do not disclose your own personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria)

In any other way we may describe to you when you provide the information
For any other purpose with your consent

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The mastersupply, Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement
Under certain circumstances, The mastersupply, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
The mastersupply, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of The mastersupply, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability


Disclosure to Affiliates
We may share information, including personal information, as applicable, within The mastersupply, Inc. and among our affiliates, primarily for business and operational purposes.

Disclosure for Third-Party of Targeted Advertising
We may also disclose your personal information to third parties to market their products or services to you if you have not opted out of these disclosures. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes or if you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by emailing privacy@mastersupply.co.uk.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the National Advertising Initiative (“NAI”) on the NAI's website.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on “Do Not Track” Signals under the California Online Privacy Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Behavioral Remarketing
The mastersupply, Inc. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies (either alone or in conjunction with web beacons or other tracking technologies) to collect information about you to inform, optimize, and serve ads based on your past visits to our Service. This collected information may be associated with your personal information and may also be about your online activities over time and across different websites and other online services. We currently work with the following third-party vendors:

Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads settings page.
Google also recommends installing the Google Analytics Opt-out Browser Add-On for your web browser.
Google Analytics Opt-Out Browser Add-On provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Display & Video 360 (a Google product)
For more information on Display & Video 360 conversion tracking visit Google’s Privacy & Terms.

Yahoo Dot Tags
For more information on Yahoo Dot Tags visit Yahoo's site.

Facebook
For more information on Facebook Ads Pixel, visit Facebook's Business Page.

Bing
For more information on Microsoft Bing Ads, visit Bing Ads Help.

Pinterest
For more information on Pinterest Tag tracking, visit Pinterest's site.

LinkedIn
For more information on Linkedin Insight Tags, visit LinkedIn's site.

We do not control these third-parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, including how to opt out of receiving targeted advertising from these vendors, you should contact the responsible provider directly.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store your payment card details. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

First Data
Their Privacy Policy can be viewed on the First Data website.

WorldPay
Their Privacy Policy can be viewed on the WorldPay website.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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